Duty Manager - Quản lý trực ca

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Descriptif du poste

Société : Accor
Catégorie : Stage
Filiere : Fonctions Médicales & Sociales
Metier : Directeur d'Etablissement
Lieu : Hauts-de-Seine (Île-de-France)

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Mission

Company Description

Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi

Savour the good life at Mövenpick Hotel Hanoi Centre, a five-star hotel located in the central district of Hanoi.

Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital city of Vietnam, indulge in innovative cuisine, and relish every possibility that life has to offer. The Hotel has a distinguished French style architecture which was preserved, while the décor of the rooms is designed to evoke a warm and welcoming atmosphere, with earth-tone accents and dark wooden floors.

We have also integrated some Vietnamese touches into the interior to give it a sense of place.

Job Description

Front Office Operation

Conduct daily briefings and ensure that all pertinent information is well received by team members

Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met

Coordinate and communicate with other hotel departments as required regarding general administration and operations issues

Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies

Team Management

Identify and develop team members with potential

Constantly monitor team members’ appearance, attitude and degree of professionalism

Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

Be fully conversant with hotel fire & life safety/emergency procedures

Perform other reasonable duties assigned by the Management of the Hotel

Qualifications

Diploma in Tourism/Hospitality Management

Minimum 2 years of relevant experience

Excellent reading, writing and oral proficiency in English language. Fluently Vietnamese

Good working knowledge of MS Excel, Word, & PowerPoint

Strong leadership, interpersonal and training skills

Good communication skills

Results and service oriented with an eye for details

Ability to multi-task, work well in stressful & high-pressure situations

Additional Information

Take 2 days off/week

100% social insurance payment based on salary from the first day of work

Employee benefit card offering discounted rates in Accor Hotels worldwide

Develop your talent through learning programs by Academy Accor

Opportunity to grow within your property and across the world

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

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CLIQUER ICI POUR POSTULER

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Informations

• Afficher toutes les offres de Accor

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